Domain name email is an email address using your domain name. For example dave@domainname.com.

Jammicron recommends that when possible, you should use your own domain name for email. If you're running a business, it's always good to brand yourself. If you advertise an email address on your website (ie., dave@domainname.com) and someone emails you, they're expecting the reply to come from dave@domainname.com. If you're using a different email to communicate, it's possible your email may be missed.

Yes, you or the person in charge of the domain name email accounts for your company can create an email account. Jammicron has a web-based email administration tool.

You can check your email by going to webmail and logging in. You'll need to know your email address and password. If you don't have your password, contact the person who administers your domain name email or contact Jammicron.

If you're using a traditional email client (ie., Outlook, Thunderbird, Outlook Express, Mac Mail, etc.), there will be an account set-up section. Each email client is different. If you don't know where to look, please check your email client "Help" button and do a search. If you do know where to look, then here are the settings: - incoming mail server = mail.your domain name (eg., mail.jammicron.com) - outgoing mail server = set to your Internet Service Provider (ISP). If you're using the more common Telus and Shaw, then they are (smtp.telus.net and mail.shawcable.com). Your ISP's website will have additional information on their outgoing mail server settings. - account/username = full email address (lower case) - password = whatever you set it as, or check with your domain name administrator if they haven't provided this to you already

Jammicron does support POP3 (Post Office Protocol version 3) and IMAP (Internet Message Access Protocol) email. Clients can also check their email by logging into webmail.

Jammicron does spend a lot of time filtering out spam and virus messages from our customers' inboxes. We filter roughly 90% of spam messages. It is, unfortunately, impossible to filter 100% of spam messages and some spam emails will make their way through our filters.

Spammers are always changing the way they send out messages. There are a number of ways to identify an email message as spam. Jammicron updates its email spam filters on the server daily. It does take time for the updates to happen and therefore during this time some spam messages may get through the spam net. Give it a few days and you should see the amount of spam decrease.

Each domain name hosted through Jammicron gets 1GB (gigabyte) of server storage just for email. If you think you will require more than 1GB, please contact Jammicron.

There are a few ways to have your domain name email account password updated. First off, you can login to email admin if you have the postmaster username and password. If you don't have this info, contact your email administrator and request the password be updated. If you are the administrator, contact Jammicron for assistance.

To set your vacation message, log in to the mail admin interface using your user account (the first part of your email address, before the '@' symbol), domain name and password. Once logged in click the check-box labeled, "Send Vacation Auto-Response", and enter your Vacation Subject and Vacation Message details.

If you are getting an error message, or if an email you send gets returned with an error, please contact Jammicron. There are a number of reasons why an email will be bounced or rejected. The error message will explain the issue. If you need help understanding the problem and you have your email through Jammicron, please contact us.